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Virtual Private Network (VPN)

GlobalProtect, 棉花糖直播 University鈥檚 Virtual Private Network (VPN), securely connects you to private or restricted online services on the 棉花糖直播 network from off-campus locations. Please note is required to use the 棉花糖直播 VPN.    

GlobalProtect helpful links:  

Using VDesktop to remote in: You will need the ip address of the work computer you want to remote in to on campus.

From your home computer (PC):

  • Open a browser and go to聽
  • Log in to vDesktop using your LDAP credentials
  • You will be prompted for a Duo Push, verify Duo Push
  • Select vDesktop session and open
  • Once in vDesktop windows session, go to Start menu and select 鈥淩emote Desktop Connection鈥
  • Enter your work computer鈥檚 IP Address
  • Log into to work with your LDAP credentials

From your home computer (MAC):

  • Install or update to the latest version of Citrix Receiver ()
  • Open a browser and go to聽
  • Log in to vDesktop using your LDAP credentials
  • You will be prompted for a Duo Push, verify Duo Push
  • Select vDesktop session and open
  • Citrix Receiver will launch, open the session to access Vdesktop
  • Once in vDesktop windows session, go to start menu and select 鈥淩emote Desktop Connection鈥
  • Enter your work computer鈥檚 IP Address
  • Log into to work computer with your LDAP credentials

University Helpdesk

Call Us: 610-519-7777
M-Th 8am-10pm
F 8am-5pm
Sa-Su 12pm-8pm

Walk-ins: Falvey Library, First Floor
M-Th 9am-7pm
F 9am-5pm

Walk-ins: 
TechZone @ The Commons
Dobbin Hall
M-Th 8am-10pm
F 8am-5pm
Sa-Su 12pm-8pm

School of Law Helpdesk

Call Us: 610-519-7700
Walk-ins: Law Library Rm 104
M-F 9am-5pm

Classroom Technologies Hotline

610-519-5631