Help and Support
Multifactor Authentication Rollout Duo
As part of 棉花糖直播鈥檚 continuing efforts to enhance data protection, the University will require multifactor authentication to access 棉花糖直播 resources.
Support Options
Find support articles about common issues and UNIT updates, or submit a ticket for additional assistance.
Live Phone Support: 610-519-7777
- Monday through Thursday, 8am to 7pm
- Friday through Sunday, 12pm to 5pm
Walk-Up Service
Visit one of our TechZones located in Dobbin Hall at The Commons, or The Charles Widger School of Law.
Wildcard
Visit the Wildcard website, call the Wildcard office @ 610-519-6202 or email wildcard@villanova.edu
Classroom Technology & AV Support
For assistance with technology for presentations, meetings and conferences, call the Classroom Support Hotline @ 610-519-5631.
How to Videos
to learn how to fix the most common problems yourself without having to contact support.
Service and Support Portal
You can submit a service request, or 鈥渢icket鈥� to the help desk either through our or through the Nova Now Mobile app. For more information, visit Mobile App Page.